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Home, office & specialist cleaning across Australia — 7 days a week

Hi, we’re Emerald.

A cleaner home, and your weekend back

We clean homes, rentals, offices and buildings across Australia — with trained cleaners matched to your job by a real person, not an app. Tell us what needs doing and we’ll send a free quote, usually the same day.

Prefer to talk? Call 0411 114 698 — 7 am – 7 pm, 7 days.

  • 100% satisfaction guarantee
  • Pet & kid-safe products
  • Your own coordinator
Smiling Emerald cleaner holding a spray bottle and cloth
The Emerald Cleaning team
the Emerald crew
Got our bond back!
We didn’t think we would but we did!!
Highly recommend these guys.
Robbie M. · Google review
An Emerald cleaner arriving with her cleaning cart

“Not the right fit? We’ll find you someone who is.”

Why people stay with us

You get a person, not a call centre

We started as an agency for domestic cleaners, and we still work that way. An experienced area coordinator gets to know your place, picks a cleaner who suits it, and checks in after the first few cleans to make sure you’re happy.

The one decision you make is how much time your cleaner should have — enough time is what makes a clean feel finished.

  • The same cleaner each visit, wherever possible
  • Trial someone else any time the fit isn’t right
  • Professional equipment and eco-friendly products, brought to you
Read our story

How it works

What happens after you hit send

  1. Today

    You tell us what needs doing

    Pick a service, add your suburb and a few details — photos help. Or just call; a person answers.

  2. Usually same day

    Your coordinator calls back

    They confirm the details, give you a personal quote and match a cleaner who suits the job.

  3. Before the clean

    Your cleaner says hello

    Your cleaner calls to arrange a time to meet, or simply when to start. No chasing on your side.

  4. After

    We check in on you

    We follow up after the first few cleans. Not the right fit? You can trial a different cleaner.

Reviews

Kind words from real customers

Straight from our Google listing, word for word.

Truly impressed by Sally s team Their cleaning service is exceptionally thorough and efficient, leaving a beautiful, long-lasting shine. My home looks and feels absolutely amazing.
Highly recommended
Zeeshan H. · Google review
I am so grateful for this team. They are so honest and charged me fairly. I will give them a lot of business because of the quality of their work and their high level of integrity. Thank you!
Alex V. · Google review
Dependable, professional, and extremely thorough. Sally leads a great team, and the quality of their work really stands out. Absolutely five stars!
justai l. · Google review
Quick and efficient. I really appreciate Sally's team! She is very detail oriented, and really takes the time and effort to clean our home.
Theodora M. · Google review
Got our bond back!
We didn’t think we would but we did!!
Highly recommend these guys.
Robbie M. · Google review
打扫专业 人员和蔼可亲,干事麻利,价格公道
Steven Z. · Google review

Read them all on Google

Our promises

Small things, done properly

Cleaning is personal — it’s your home, your keys, your workplace. These are the things we hold ourselves to.

  • A person, not a call centreYour area coordinator knows your home or site and is the one you call.
  • The right cleaner for youWe match cleaners to the job — and you can trial someone else if the fit isn’t right.
  • 100% satisfaction guaranteeOn every clean. If something’s not right, tell us and we’ll put it right.
  • Kind to your homeEco-friendly products that are safe for you, your family and your pets.
  • Honest, personal quotesNo guesswork pricing. We quote your actual job — free, usually the same day.
  • Seven days a week7 am – 7 pm, every day — around your schedule, not ours.

FAQs

Questions people ask us

Can’t see yours? Call us, or ask in your quote request — a person will reply.

How much does a clean cost?

Every home and site is different, so we quote each job personally rather than guessing from a price list. Quotes are free with no obligation — send a few details (photos help) and we usually reply the same day.

Do I need to be home?

No. Lots of customers leave a key or a lockbox code. Your area coordinator confirms access with you before the first visit.

Can I keep the same cleaner?

For regular cleans we aim to send the same cleaner every time, so they get to know how you like things. If the fit isn’t right, tell us and we’ll find someone else.

Do you bring your own equipment?

Yes — professional equipment and eco-friendly products that are safe for kids and pets. If you’d rather we use your products, just say.

What if I’m not happy?

Every clean is covered by our 100% satisfaction guarantee. Tell us what’s not right and your coordinator will arrange for us to put it right.

Which areas do you cover?

All of Australia — capital cities and regional centres in every state and territory. Find your suburb, or add it to your quote request.

Free quote

Tell us about your place

Choose the service, add your suburb and a few details, and we’ll come back with a personal quote — usually the same day. Nothing is booked until you say yes.

  • Free and no obligation
  • Pick your preferred date
  • Add photos for a more accurate price

Rather talk it through?
0411 114 698 · 7 am – 7 pm, 7 days

The job

For example: the condition of the place, pets, parking, or anything you would like us to focus on.

Photos (optional, up to 5)

Photos help us quote accurately. Only our team sees them.

Your details

No prices to guess and nothing booked: we reply with a personal quote, usually the same day.

We only use your details to reply to your request.